Previous incidents
Landing Website is down
Resolved May 19, 2026 at 9:32pm UTC
Landing Website recovered.
3 previous updates
Vector Tiles API is down
Resolved May 18, 2026 at 1:49pm UTC
Vector Tiles API recovered.
1 previous update
Billing API is down
Resolved May 5, 2026 at 3:48pm UTC
Billing API recovered.
1 previous update
Downtime for Enterprise-1 instance
Resolved Apr 22, 2026 at 2:10pm UTC
Overview
A DNS issue caused downtime for the Vector Charts Enterprise-1 API instance. The Vector Charts team diagnosed the issue, which is now resolved.
Technical Details
The issue was caused by a number of cascading failures, which aligned to cause downtime.
A failure in DNS resolution in the Vector Charts enterprise-1 cluster caused an internal host to be unreachable briefly.
At the same time, automated system updates were being applied, causing an API load balancer to restart....
Vector Tiles API (Enterprise-1), Vector Tiles API, and 1 other service are down
Resolved Apr 23, 2026 at 12:16am UTC
Billing API recovered.
15 previous updates
Landing Website is down
Resolved Mar 30, 2026 at 8:13am UTC
Landing Website recovered.
1 previous update